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CompaniesSinchMonthly reportsJune 2022

Sinch in June 2022: incidents, uptime and changes

61incidents posted
1labelled major or critical
99.82%free of major/critical
46.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 17 min, incident time 16.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 54 · No impact listed 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Customer Support - Ticketing SystemMajor1.3 hresolved06-29

Other incidents 60

IncidentImpactStartedDurationStatusDay
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards Globe Telecom in PhilippinesMinor30 hresolved06-01
Delivery Issue Singapore- SingTelMinor5.3 hresolved06-02
Delivery Issue Indonesia - XL AxiataMinor4.6 hresolved06-02
Delivery Issue Bangladesh - GrameenPhoneMinor48 minresolved06-03
Delivery Issue Brazil - VivoMinor2.0 hresolved06-03
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-40290No impact listed3.3 hresolved06-03
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO & MT & DLR traffic towards tier 3 operator in United StatesNo impact listed3.3 hresolved06-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-40301Minor17 hresolved06-04
Delivery Issue USA - US-CellularMinor1.6 hresolved06-05
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-40308No impact listed7.8 hresolved06-05
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-40322Minor1.9 hresolved06-06
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40326Minor4.1 hresolved06-06
Delivery Issue Pakistan - JazzMinor3.2 hresolved06-07
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards multiple partnersMinor2.7 hresolved06-07
DI SMS 365 | Enterprise Messaging | Potential Delay in Delivery of MO, MT and DLR traffic towards Safaricom KenyaMinor17 hresolved06-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages |TT#MNOC-40344Minor14 hresolved06-07
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages |TT#MNOC-40373Minor14 hresolved06-08
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages |TT#MNOC-40402Minor7.9 hresolved06-09
Delivery Issue Germany - O2Minor20 minresolved06-09
Delivery Issue New Zealand - VodafoneMinor38 minresolved06-09
Delivery Issue Phillipines- Globe TelecomMinor11 hresolved06-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40426Minor8.3 hresolved06-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40451Minor10 hresolved06-11
Delivery Issue PhilippinesMinor20 hresolved06-13
Delivery Issue Germany - Telekom GermanyMinor20 hresolved06-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40514Minor2 dresolved06-14
Delivery Issue Phillipines- Globe TelecomMinor6 dresolved06-15
Delivery Issue Bangladesh - GrammenPhoneMinor1.7 hresolved06-15
Delivery Issue BelgiumMinor1.3 hresolved06-15
US7 Site DegradationMinor3.3 hresolved06-15
Customer Support - Ticketing SystemMinor18 minresolved06-16
Delivery Issue Pakistan - JazzMinor1.1 hresolved06-16
Delivery Issue - Canada - BellMinor1.6 hresolved06-16
Delivery Issue Mexico-Telefonica MXMinor48 minresolved06-17
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40599Minor6.3 hresolved06-17
Delivery Issue Bangladesh - RobiMinor5.1 hresolved06-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-40635No impact listed5.3 hresolved06-19
Delivery Issue New Zealand - 2DegreesMinor12 hresolved06-20
Delivery Issue Mexico - Telefonica MXMinor41 hresolved06-20
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO ,MT and DLR traffic towards one of our partners in United States | TT# NAMinor28 minresolved06-20
Delivery Issue New Zealand - 2DegreesMinor3.7 hresolved06-21
DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for Multimedia messages | MNOC-40690Minor3.7 hresolved06-21
Delivery Issue - New Zealand - 2DegreesMinor2.1 hresolved06-22
Delivery Issue New Zealand - 2DegreesMinor2.3 hresolved06-22
Service Impairment - France Marketing delaysMinor8.7 hresolved06-22
DI SMS 365 | Operator services | Potential Delay in delivery of MO , MT and DLR | MNOC-40704Minor1.5 hresolved06-22
DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for Multimedia messages | MNOC-40712Minor16 hresolved06-22
Delivery Issue Canada - Telecom VideotronMinor2.6 hresolved06-24
Delivery Issue Bangladesh - RobiMinor2.8 hresolved06-24
DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for Multimedia messages | MNOC-40772No impact listed9.1 hresolved06-24
DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for Multimedia messages | MNOC-40797Minor9.9 hresolved06-25
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards one of our partners in SingaporeMinor5.2 hresolved06-25
Delivery Issue Canada - BellMinor3.2 hresolved06-27
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages |TT#MNOC-40857No impact listed6.7 hresolved06-28
Service Degradation - EU RESTMinor53 minresolved06-29
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages |TT#MNOC-40889Minor9.1 hresolved06-29
SDI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT & DLR | TT# MNOC-40893Minor1.2 hresolved06-29
SDI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT & DLR | TT# MNOC-40893Minor4.5 hresolved06-29
Delivery Issue - France - NRJ MobileMinor4.0 hresolved06-30
Delivery Issue Germany - O2 & E-PlusMinor4.6 hresolved06-30

Maintenance 96

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Cite this

Sinch posted 61 status incidents in June 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in June 2022
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2022/06

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