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Sigma Computing change history: Users Unable To Contact Live Chat Support

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21Major incident
When (UTC)ChangeKind
Major incident: Users Unable To Contact Live Chat Support
Sigma Computing’s major live chat outage prevented users from contacting support through the Sigma application from 2024-05-29 15:17 UTC to 2024-05-29 17:23 UTC, lasting 2 h 6 min. Sigma directed customers to support@sigmacomputing.com during the outage and reported that its third-party chat service resolved the issue.
Major incident