Shopify: Custom domains unavailable for some stores using Shopify Domains
Timeline of updates
- resolved
We've fixed the problem and all affected Shopify domains are now working normally. You can now return to using a custom URL as your primary domain, if you changed it earlier. For more detailed instructions on editing your domains, see https://help.shopify.com/manual/domains/managing-domains (opens in new tab)
From Shopify’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.shopifystatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Shopify, started 2018-03-27 16:33 UTC, resolved after 13 h, 1 update(s).
- Title
- Custom domains unavailable for some stores using Shopify Domains
- Vendor
- Shopify
- Date
- URL
- https://rewindex.com/company/shopify/incidents/ct3smgmmdm2w
Shopify profileRecent Shopify incidentsAll outages on March 27, 2018Shopify in March 2018MarkdownJSON