Companies / Shopify / incidents
Shopify: Google Shopping app not syncing
Shopify’s Google Shopping app stopped syncing for some stores in a major-impact incident from 2019-10-17 17:31 UTC to 2019-10-17 18:35 UTC, lasting 1 h 4 min. Shopify implemented a fix at 17:43 UTC and monitored results before marking the incident resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Third party services
Timeline of updates
- investigating
The Google Shopping app is temporarily not syncing for some stores. We’re investigating and will keep you updated.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Google Shopping app not syncing 2019-10-17 17:31 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON