Companies Shopify Monthly reportsDecember 2015

Shopify in December 2015: incidents, uptime and changes

9incidents posted

1labelled major or critical

99.83%free of major/critical

98.94%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 12 min, incident time 7 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 7 · No impact listed 1

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Unexpected problem	Major	Dec 7, 2015, 20:11	1.2 h	resolved	12-07

Other incidents 8

Incident	Impact	Started	Duration	Status	Day
Unexpected problem	Minor	Dec 1, 2015, 11:23	25 min	resolved	12-01
Unexpected problem	Minor	Dec 14, 2015, 17:06	2 min	resolved	12-14
Unexpected problem	Minor	Dec 14, 2015, 17:16	13 min	resolved	12-14
Intermittent issues with Sagepay payments	No impact listed	Dec 16, 2015, 13:55	1.3 h	resolved	12-16
Intermittent issues with Shopify Payments	Minor	Dec 17, 2015, 03:19	49 min	resolved	12-17
Unexpected problem - Theme store issues	Minor	Dec 26, 2015, 12:56	3.0 h	resolved	12-26
Unexpected problem	Minor	Dec 30, 2015, 19:21	1.5 h	resolved	12-30
Unexpected problem	Minor	Dec 31, 2015, 22:03	40 min	resolved	12-31

Cite this

Shopify posted 9 status incidents in December 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Shopify in December 2015
Vendor: Shopify
Date: 2015-12-01 00:00 UTC
URL: https://rewindex.com/company/shopify/2015/12

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