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SentinelOne: [AP1] - Delayed Data Ingestion

Impact: majorStatus: resolvedStarted Resolved (1.5 h)4 updatesSource: stspg.io (opens in new tab)
Summary

SentinelOne reported a major AI SIEM (Data) ingestion degradation in Singapore (AP1), delaying security event data, asset inventories, or alerts for some customers. It started at 2026-06-05 09:03 UTC and was resolved at 2026-06-05 10:32 UTC, lasting 1 h 28 min. A fix was applied, and SentinelOne confirmed all services were restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AI SIEM (Data) - Singapore (AP1)Singapore (AP1)

Timeline of updates

  1. investigating

    We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.

  2. investigating

    The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.

  3. investigating

    A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.

  4. resolved

    All services have been fully restored, and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON