Changes / SentinelOne / [AP1] - Delayed Data Ingestion

SentinelOne: Major incident: [AP1] - Delayed Data Ingestion

Summary

SentinelOne reported a major AI SIEM (Data) ingestion degradation in Singapore (AP1), delaying security event data, asset inventories, or alerts for some customers. It started at 2026-06-05 09:03 UTC and was resolved at 2026-06-05 10:32 UTC, lasting 1 h 28 min. A fix was applied, and SentinelOne confirmed all services were restored.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: [AP1] - Delayed Data Ingestion
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-05 09:03 UTC
AddedResolved time#5
Before: not present
After: 2026-06-05 10:32 UTC
AddedAffected components#6
Before: not present
After: AI SIEM (Data) - Singapore (AP1), Singapore (AP1)
AddedUpdateinvestigating#7
Before: not present
After: We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
AddedUpdateinvestigating#8
Before: not present
After: The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
AddedUpdateinvestigating#9
Before: not present
After: A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
AddedUpdateresolved#10
Before: not present
After: All services have been fully restored, and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: [AP1] - Delayed Data Ingestion (this change)
SentinelOne reported a major AI SIEM (Data) ingestion degradation in Singapore (AP1), delaying security event data, asset inventories, or alerts for some customers. It started at 2026-06-05 09:03 UTC and was resolved at 2026-06-05 10:32 UTC, lasting 1 h 28 min. A fix was applied, and SentinelOne confirmed all services were restored.
Major incident

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