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SentinelOne: NA1 Delayed Ingest of EDR Data
Affected components: AI SIEM (Data) - USA (NA1)USA (NA1)
Timeline of updates
- investigating
We are aware of delays in data ingestion impacting EDR data for some customers. You may experience a delay in the appearance of new security event data within your console. Our engineering team is investigating and working to restore normal data flow.
- monitoring
Services have been restored, and we are monitoring EDR data ingestion to ensure there is no ongoing customer impact. While EDR data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
- resolved
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON