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SentinelOne: [EU1] Partial Platform Disruption

Impact: noneStatus: resolvedStarted Resolved (3.2 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Germany (EU1)Platform Features - Germany (EU1)AI SIEM (Data) - Germany (EU1)Germany (EU1)

Timeline of updates

  1. investigating

    We are aware of dashboard accessibility issues impacting visibility around AI SIEM and Event Search. We are actively investigating the root cause and working to restore normal operations.

  2. identified

    The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.

  3. monitoring

    A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON