# SentinelOne: [EU1] Partial Platform Disruption

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-03 17:41 UTC · Resolved: 2026-02-03 20:53 UTC · Duration: 3.2 h
- Updates: 5 · Affected components: Germany (EU1), Platform Features - Germany (EU1), AI SIEM (Data) - Germany (EU1), Germany (EU1)
- [Vendor status page: https://stspg.io/28rf0kyy1hbz](https://stspg.io/28rf0kyy1hbz)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Timeline of updates

- **investigating** 2026-02-03 17:41 UTC: We are aware of dashboard accessibility issues impacting visibility around AI SIEM and Event Search. We are actively investigating the root cause and working to restore normal operations.
- **identified** 2026-02-03 18:20 UTC: The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- **monitoring** 2026-02-03 19:13 UTC: A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- **monitoring** 2026-02-03 20:28 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-02-03 20:53 UTC: All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.


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Canonical: https://rewindex.com/company/sentinelone/incidents/09fb2x8xcsd2 · Markdown: https://rewindex.com/company/sentinelone/incidents/09fb2x8xcsd2.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/09fb2x8xcsd2 · Generated 2026-10-18T12:20:39.982Z