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CompaniesSendGridIncidents

SendGrid: RateQueue Host Down Did Not Recover

MinorStatus: identifiededitedStarted Not resolved5 updatesstatus.sendgrid.com (opens in new tab)

Affected components: PROGRAMMABLE MESSAGING - SMSSMS

Timeline of updates

  1. investigating

    We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available

  2. identified

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

  3. identified

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 2 hour or as soon as more information becomes available

  4. identified

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 4 hour or as soon as more information becomes available.

  5. identified

    Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 8 hours or as soon as more information becomes available.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.sendgrid.com (opens in new tab).

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