# SendGrid: RateQueue Host Down Did Not Recover

> SendGrid status incident “RateQueue Host Down Did Not Recover” on 2026-11-03: impact minor (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sendgrid/incidents/x3f55q1rkbqv
Last updated: 2026-11-03T19:03:27Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-03 02:14 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: PROGRAMMABLE MESSAGING - SMS, SMS
- [Vendor status page: https://status.sendgrid.com/incidents/x3f55q1rkbqv](https://status.sendgrid.com/incidents/x3f55q1rkbqv)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)

## Timeline of updates

- **investigating** 2026-11-03 02:14 UTC: We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available
- **identified** 2026-11-03 02:50 UTC: Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available
- **identified** 2026-11-03 04:53 UTC: Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 2 hour or as soon as more information becomes available
- **identified** 2026-11-03 06:55 UTC: Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 4 hour or as soon as more information becomes available.
- **identified** 2026-11-03 10:51 UTC: Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 8 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-03 02:53 UTC: [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/rae57784bbdd51e.md)
- 2026-11-03 05:03 UTC: [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/ree4a59196b3381.md)
- 2026-11-03 07:03 UTC: [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/rc0a6dcda368b51.md)
- 2026-11-03 10:53 UTC: [Incident updated: RateQueue Host Down Did Not Recover](https://rewindex.com/change/r3b354f48489b46.md)


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Canonical: https://rewindex.com/company/sendgrid/incidents/x3f55q1rkbqv · Markdown: https://rewindex.com/company/sendgrid/incidents/x3f55q1rkbqv.md · JSON: https://rewindex.com/api/v1/companies/sendgrid/incidents/x3f55q1rkbqv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:03:27.467Z