Rewindex

CompaniesSendGridIncidents

SendGrid: Intermittent Delays and Failures in Message Delivery

MinorStatus: resolvedStarted Resolved (2.6 h)1 updatestatus.sendgrid.com (opens in new tab)
Part of an outage event

AWS us-west-2 outage, Sep 3, 2026 · 20 vendors, 20 incidents

SendGrid’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −14 min vs AWS’s own post)

Swipe sideways to see the whole diagram.

same windowAWS us-west-2posted 21:49 UTCPosted before AWS did3 vendors, 3 blamed AWSMaterialize, Temporal Cloud, SemgrepWithin an hour4 vendors, 4 blamed AWSDropbox, Teleport, Wiz, SurveyMonkeySendGrid (this incident)posted −14 min
same windowAWS us-west-2posted 21:49 UTCPosted before AWS did3 vendors, 3 blamed AWSMaterialize, Temporal Cloud,SemgrepWithin an hour4 vendors, 4 blamed AWSDropbox, Teleport, Wiz,SurveyMonkeySendGrid (this incident)posted −14 min
SendGrid is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS us-west-2<br/>posted 21:49 UTC"]:::root
  before["Posted before AWS did<br/>3 vendors, 3 blamed AWS<br/>Materialize, Temporal Cloud, Semgrep"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed AWS<br/>Dropbox, Teleport, Wiz, SurveyMonkey"]:::blames
  root --> h1
  me["SendGrid (this incident)<br/>posted −14 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    Delivery delays and failures have been resolved and message delivery is operating normally at this time.

From SendGrid’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.sendgrid.com (opens in new tab).

SendGrid profileRecent SendGrid incidentsMarkdownJSON