# SendGrid: Intermittent Delays and Failures in Message Delivery

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 21:36 UTC · Resolved: 2026-09-04 00:10 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.sendgrid.com/incidents/ldwr50mzthnv](https://status.sendgrid.com/incidents/ldwr50mzthnv)
- [Company: SendGrid](https://rewindex.com/company/sendgrid.md)

## Part of an outage event

- [AWS us-west-2 outage, Sep 3, 2026: 20 vendors, 20 incidents](https://rewindex.com/events/2026-09-03-aws-us-west-2)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −14 min vs AWS’s own post)

```mermaid
flowchart LR
  root["AWS us-west-2<br/>posted 21:49 UTC"]:::root
  before["Posted before AWS did<br/>3 vendors, 3 blamed AWS<br/>Materialize, Temporal Cloud, Semgrep"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed AWS<br/>Dropbox, Teleport, Wiz, SurveyMonkey"]:::blames
  root --> h1
  me["SendGrid (this incident)<br/>posted −14 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-09-04 00:10 UTC: Delivery delays and failures have been resolved and message delivery is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/sendgrid/incidents/ldwr50mzthnv · Markdown: https://rewindex.com/company/sendgrid/incidents/ldwr50mzthnv.md · JSON: https://rewindex.com/api/v1/companies/sendgrid/incidents/ldwr50mzthnv · Generated 2026-10-20T00:49:43.315Z