SendGrid: Customer's Unable to Create New Requests for Hosting and Porting
Affected components: PHONE NUMBERS
Timeline of updates
- investigating
Our monitoring systems have detected a potential issue with Customer's unable to create new requests for hosting / porting. Potential failures when attempting to sign existing requests. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- identified
Our engineers have identified the issue where porting and hosting request creation is not operational and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
- monitoring
We are observing recovery of the issue where porting and hosting request creation is not operational . We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
- resolved
We are no longer experiencing an issue where porting and hosting request creation is not operational. This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: Customer's Unable to Create New Requests for Hosting and Porting
- Incident updated: Customer's Unable to Create New Requests for Hosting and Porting
Archive proof
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How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).