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SendGrid: SMS Delivery Delays from Twilio to Claro Costa Rica

MinorStatus: identifiededitedStarted Not resolved5 updatesstatus.sendgrid.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.sendgrid.com (opens in new tab).

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