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SendGrid: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel

MinorStatus: identifiededitedStarted Not resolved5 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - Voice, Middle East & AfricaVoice, Middle East & Africa

Timeline of updates

  1. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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