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Segment: Reverse ETL syncs experiencing partial disruptions
Certain Segment Reverse ETL syncs in the EU and US failed in a major-impact outage starting 2026-04-09 16:40 UTC and resolved at 2026-04-09 19:53 UTC, lasting 3 h 12 min. Segment reported implementing a fix, after which syncs proceeded successfully without failures.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Reverse ETL (EU)Reverse ETL - Reverse ETL (EU)Reverse ETL - Reverse ETL (US)Reverse ETL (US)
Timeline of updates
- investigating
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
- identified
We've identified the issue and are currently working on mitigating it.
- monitoring
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Reverse ETL syncs experiencing partial disruptions 2026-04-09 16:40 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON