Segment: Audience Overview Page Degradation
Affected components: Web Interface (US)Web Interface - Web Interface (US)
Timeline of updates
- resolved
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage.
Notification Update:
Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully.Status:
Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f84efae09a788a48…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Segment, started 2026-03-19 19:33 UTC, resolved after 0 min, 1 update(s).
- Title
- Audience Overview Page Degradation
- Vendor
- Segment
- Date
- URL
- https://rewindex.com/company/segment/incidents/nbxw9kv356wy
Segment profileRecent Segment incidentsAll outages on March 19, 2026Segment in March 2026MarkdownJSON