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Segment: analytics.js not sending data to some destinations

No impact listedStatus: resolvedStarted Resolved (30 min)1 updatestatus.segment.com (opens in new tab)

Timeline of updates

  1. resolved

    We've released a fix and expect this to be resolved. The following destinations did not receive some data from analytics.js between 6PM PST March 20th and 3PM PST March 21st. - Adwords - AppNexus - DoubleClick Floodlight - Friendbuy - Adwords New - Marketo V2 - Mediamath - Nanigans - Salesforce Live Agent - Yellowhammer Other libraries and integrations were not affected by this bug. We'll be conducting a post mortem of the issue and sending out an email to impacted customers with the details surrounding root cause of the issue and the steps we'll be taking in the future to prevent this. Please contact us at https://segment.com/help/contact (opens in new tab) if you have any questions in the meantime.

From Segment’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.segment.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Segment, started 2018-03-21 21:40 UTC, resolved after 30 min, 1 update(s).

Title
analytics.js not sending data to some destinations
Vendor
Segment
Date
URL
https://rewindex.com/company/segment/incidents/dm3p2sffgn2w

Segment profileRecent Segment incidentsAll outages on March 21, 2018Segment in March 2018MarkdownJSON