Segment: Webhook Integration Data Discrepancies and Delays
Timeline of updates
- resolved
This issue was mitigated on March 29th at 6:10pm PT. We experienced a bug with our webhooks integration whereby ~0.3% of events were not delivered between March 16th at 10:49am PT and March 29th at 6:10pm PT. This percentage was much higher for some customers and much lower for some customers. The majority of the data loss occurred on March 27th and March 28th. We are able to replay data during these time periods; however, this will result in some duplicate data. If interested in having your data replayed, please reach out to our Success Engineering team here - https://segment.com/help/contact (opens in new tab)
From Segment’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.segment.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Segment, started 2017-03-30 20:24 UTC, resolved after 4 d, 1 update(s).
- Title
- Webhook Integration Data Discrepancies and Delays
- Vendor
- Segment
- Date
- URL
- https://rewindex.com/company/segment/incidents/59f4rxbcc1nn
Segment profileRecent Segment incidentsAll outages on March 30, 2017Segment in March 2017MarkdownJSON