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Secureframe: Secureframe Not Reachable

Impact: criticalStatus: resolvedStarted Resolved (29 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Secureframe reported a critical outage affecting the API and Web Application, with customers unable to load part or all of Secureframe. It started at 2023-02-15 23:53 UTC and was resolved at 2023-02-16 00:21 UTC, lasting 28 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIWeb Application

Timeline of updates

  1. investigating

    We have received reports of customers not being able to load part or all of Secureframe. We are investigating.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Secureframe profile · Recent Secureframe incidents · Markdown · JSON