# Secureframe: Secureframe Not Reachable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-02-15 23:53 UTC · Resolved: 2023-02-16 00:21 UTC · Duration: 29 min
- Updates: 2 · Affected components: API, Web Application
- [Vendor status page: https://stspg.io/dshct37b26qs](https://stspg.io/dshct37b26qs)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)

## Summary

Secureframe reported a critical outage affecting the API and Web Application, with customers unable to load part or all of Secureframe. It started at 2023-02-15 23:53 UTC and was resolved at 2023-02-16 00:21 UTC, lasting 28 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-02-15 23:53 UTC: We have received reports of customers not being able to load part or all of Secureframe. We are investigating.
- **resolved** 2023-02-16 00:21 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-02-15 23:53 UTC: [Critical incident: Secureframe Not Reachable](https://rewindex.com/change/i6eba0548fef84c.md)


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Canonical: https://rewindex.com/company/secureframe/incidents/zcf1s0bf43g0 · Markdown: https://rewindex.com/company/secureframe/incidents/zcf1s0bf43g0.md · JSON: https://rewindex.com/api/v1/companies/secureframe/incidents/zcf1s0bf43g0 · Generated 2026-10-18T09:36:24.810Z