rewindex

CompaniesSecureframeIncidents

Secureframe: Secureframe not loading for some customers

No impact listedStatus: resolvedStarted Resolved (5 min)3 updatesstspg.io (opens in new tab)

Affected components: APIWeb Application

Timeline of updates

  1. investigating

    We have received reports of customers not being able to load part or all of Secureframe. We are investigating.

  2. monitoring

    Secureframe is now loading for all customers. We are still investigating why some images aren't loading for everyone.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Secureframe, started 2022-08-11 17:40 UTC, resolved after 5 min, 3 update(s).

Title
Secureframe not loading for some customers
Vendor
Secureframe
Date
URL
https://rewindex.com/company/secureframe/incidents/9zb3kbrxgjh5

Secureframe profileRecent Secureframe incidentsAll outages on August 11, 2022Secureframe in August 2022MarkdownJSON