Secureframe: Secureframe not loading for some customers
Affected components: APIWeb Application
Timeline of updates
- investigating
We have received reports of customers not being able to load part or all of Secureframe. We are investigating.
- monitoring
Secureframe is now loading for all customers. We are still investigating why some images aren't loading for everyone.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
1bd9278462a3a190…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Secureframe, started 2022-08-11 17:40 UTC, resolved after 5 min, 3 update(s).
- Title
- Secureframe not loading for some customers
- Vendor
- Secureframe
- Date
- URL
- https://rewindex.com/company/secureframe/incidents/9zb3kbrxgjh5
Secureframe profileRecent Secureframe incidentsAll outages on August 11, 2022Secureframe in August 2022MarkdownJSON