Scaleway: [Generative APIs] - GLM-5.3 model unavailability
Affected components: Elements - Products - Generative APIGenerative API
Timeline of updates
- investigating
[10:06] Requests on model had experienced elevated timeouts.
[10:15] Model has been unavailable
[10:50] Fix has been applied - resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
8db3328a88800c5e…Version 2 captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f09830abeed906aa…
Impact, status and times are the vendor’s own, as last archived. View on status.scaleway.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Scaleway, started 2026-10-27 11:03 UTC, resolved after 48 h, 2 update(s); edited after publishing.
- Title
- [Generative APIs] - GLM-5.3 model unavailability
- Vendor
- Scaleway
- Date
- URL
- https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp
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