# Scaleway: [Generative APIs] - GLM-5.3 model unavailability

> Scaleway status incident “[Generative APIs] - GLM-5.3 model unavailability” on 2026-10-27: impact minor (vendor’s label), 48 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp
Last updated: 2026-10-29T10:53:44Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 11:03 UTC · Resolved: 2026-10-29 10:49 UTC · Duration: 48 h
- Updates: 2 · Affected components: Elements - Products - Generative API, Generative API
- [Vendor status page: https://status.scaleway.com/incidents/xxhhxwdngrnp](https://status.scaleway.com/incidents/xxhhxwdngrnp)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **investigating** 2026-10-27 11:03 UTC: \[10:06\] Requests on model had experienced elevated timeouts. \[10:15\] Model has been unavailable \[10:50\] Fix has been applied
- **resolved** 2026-10-29 10:49 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-29 10:53 UTC: [Incident updated: \[Generative APIs\] - GLM-5.3 model unavailability](https://rewindex.com/change/r693530f14bd4f1.md)

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2026-10-27 11:03 UTC, resolved after 48 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp
- Citation: Scaleway, “[Generative APIs] - GLM-5.3 model unavailability” (2026-10-27 11:03 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp (CC BY 4.0).
- Markdown link: `[Scaleway: Generative APIs - GLM-5.3 model unavailability (2026-10-27)](https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp)`


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Canonical: https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp · Markdown: https://rewindex.com/company/scaleway/incidents/xxhhxwdngrnp.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/xxhhxwdngrnp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:23:19.562Z