Scaleway: [Support] Call Handling Delays
Affected components: ExcellenceMiscellaneous - Excellence
Timeline of updates
- investigating
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension. - identified
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
633091950115dba2…
Impact, status and times are the vendor’s own, as last archived. View on status.scaleway.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Scaleway, started 2026-10-26 08:44 UTC, not resolved, 2 update(s).
- Title
- [Support] Call Handling Delays
- Vendor
- Scaleway
- Date
- URL
- https://rewindex.com/company/scaleway/incidents/p34lw86vnx36
Scaleway profileRecent Scaleway incidentsAll outages on October 26, 2026Scaleway in October 2026MarkdownJSON