Scaleway: [BILLING] DDX2ELT clients SEPA payment failures
Timeline of updates
- resolved
A fix has been deployed to prevent this from happening again for future billings. SEPA direct debit has been relaunched for customers whose CB payment failed. However, for CB payments that worked, there will be no refund on the CB and no direct debit launched on SEPA. We apologize for any inconvenience caused.
From Scaleway’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: major) posted by Scaleway, started 2025-06-04 13:20 UTC, resolved after 41 h, 1 update(s).
- Title
- [BILLING] DDX2ELT clients SEPA payment failures
- Vendor
- Scaleway
- Date
- URL
- https://rewindex.com/company/scaleway/incidents/4zf6bqxw5tgj
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