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CompaniesScalewayIncidents

Scaleway: [Generative API] - [global] - GLM-5.3 timeouts

MinorStatus: monitoringStarted Not resolved2 updatesstspg.io (opens in new tab)

Affected components: Elements - AZ - fr-par-1fr-par-1Elements - AZ - pl-waw-3pl-waw-3Elements - AZ - fr-par-3fr-par-3Elements - AZ - fr-par-2fr-par-2Elements - AZ - pl-waw-2pl-waw-2Elements - AZ - nl-ams-3nl-ams-3Elements - AZ - pl-waw-1pl-waw-1Elements - AZ - it-mil-2it-mil-2Elements - AZ - nl-ams-2nl-ams-2Elements - Products - Generative APIGenerative APIElements - AZ - it-mil-1it-mil-1Elements - AZ - it-mil-3it-mil-3Elements - AZ - nl-ams-1nl-ams-1

Timeline of updates

  1. investigating

    Started Tuesday 20th October @ 5:04pm
    The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2026-10-20 15:31 UTC, not resolved, 2 update(s).

Title
[Generative API] - [global] - GLM-5.3 timeouts
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71

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