# Scaleway: [Generative API] - [global] - GLM-5.3 timeouts

> Scaleway status incident “[Generative API] - [global] - GLM-5.3 timeouts” on 2026-10-20: impact minor (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71
Last updated: 2026-10-20T15:42:04Z

- Impact (vendor’s label): minor
- Status: monitoring
- Started: 2026-10-20 15:31 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: Elements - AZ - fr-par-1, fr-par-1, Elements - AZ - pl-waw-3, pl-waw-3, Elements - AZ - fr-par-3, fr-par-3, Elements - AZ - fr-par-2, fr-par-2, Elements - AZ - pl-waw-2, pl-waw-2, Elements - AZ - nl-ams-3, nl-ams-3, Elements - AZ - pl-waw-1, pl-waw-1, Elements - AZ - it-mil-2, it-mil-2, Elements - AZ - nl-ams-2, nl-ams-2, Elements - Products - Generative API, Generative API, Elements - AZ - it-mil-1, it-mil-1, Elements - AZ - it-mil-3, it-mil-3, Elements - AZ - nl-ams-1, nl-ams-1
- [Vendor status page: https://stspg.io/77bwk7d9r2rb](https://stspg.io/77bwk7d9r2rb)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **investigating** 2026-10-20 15:31 UTC: Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
- **monitoring** 2026-10-20 15:42 UTC: A fix has been implemented and we are monitoring the results.

## Cite this

Status incident (vendor impact label: minor) posted by Scaleway, started 2026-10-20 15:31 UTC, not resolved, 2 update(s).

- Canonical URL: https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71
- Citation: Scaleway, “[Generative API] - [global] - GLM-5.3 timeouts” (2026-10-20 15:31 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71 (CC BY 4.0).
- Markdown link: `[Scaleway: Generative API - global - GLM-5.3 timeouts (2026-10-20)](https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71)`


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Canonical: https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71 · Markdown: https://rewindex.com/company/scaleway/incidents/0dd9jkkf2r71.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/0dd9jkkf2r71 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:37:48.923Z