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CompaniesScalewayMonthly reportsNovember 2022

Scaleway in November 2022: incidents, uptime and changes

35incidents posted
12labelled major or critical
34.10%free of major/critical
29.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 19.8 days, incident time 21.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 12 · Minor 13 · No impact listed 10

Major and critical incidents 12

IncidentImpactStartedDurationStatusDay
[DC2] public switch issue in DC2 rack N15Major1.9 hresolved11-03
[Network] Loss/Blackhole of traffic toward some destination behind DTAG ISPMajor26 hresolved11-08
[DC5]-Public Switch unreachableMajor5 minresolved11-08
[Webhosting] email transfer is not working for some providersMajor30 dresolved11-08
[Webhosting] Issues sending emails on classic webhosting plansMajor12 hresolved11-09
Unavailability of instances in AMSMajor22 hresolved11-11
Dedibox switches downMajor22 hresolved11-11
[AMS2] - IPv4 depletionMajor3.4 hresolved11-13
[WEBHOSTING] SMTP blacklisted on Microsoft/Outlook from classic webhosting serviceMajor20 dresolved11-18
[PAR 1]Registry service unavailable on PAR1Major10 dresolved11-25
[DC2] Public switch down on DC2 room 101 rack N15Major50 minresolved11-26
[Webhosting] SMTP blacklisted by AbusIXMajor8 dresolved11-30

Other incidents 23

IncidentImpactStartedDurationStatusDay
[Dedibackup] Dedibackup connections downMinor1.6 hresolved11-01
[Billing] Telemetries issueNo impact listed0 minresolved11-03
[REGISTRY] Registry unavailable on AMSNo impact listed0 minresolved11-04
[BILLING] American Express payment unavailable.No impact listed32 dresolved11-06
[DC3] Public switch down on room 4-6Minor25 hresolved11-07
[Database] Database issueMinor5 dresolved11-09
[Network] Slowness issuesNo impact listed0 minresolved11-10
[DC5]-s1-b40 rebooted for an unexpected reasonNo impact listed0 minresolved11-13
[Support] Difficult to reach phone supportMinor55 minresolved11-16
[AMS1] n9k-1.ams1 rebootedNo impact listed0 minresolved11-16
[DC3] Public switch down on DC3 room 46 rack 2Minor41 minresolved11-16
[WEBHOSTING] error 404 on some websites on hosting cpanel offerNo impact listed53 minresolved11-17
[Support] Difficult to reach live chat support until 6AM CETNo impact listed8.9 hresolved11-20
[Instances] Missing security rules on instances.Minor28 hresolved11-21
PAR registry slownessMinor18 dresolved11-21
[INSTANCE] Read only FS after upgrade on Debian 11Minor55 dresolved11-22
[DBaaS] - Instabilities isssue on RDB AMSMinor4 dresolved11-25
[DBaas] RDB unstable in PAR1No impact listed0 minresolved11-29
[DC5] Switch reboot in DC5 Room 7 Rack 47Minor18 hresolved11-29
P4 - STC peering saturationNo impact listed15 hresolved11-29
Dedibox switch s103-f7.dc2 downMinor3.5 hresolved11-30
[DC5] Switch replacement in DC5 Room 7 Rack 47Minor4.3 hresolved11-30
[WEBHOSTING] slowdown on pf 1004Minor8 dresolved11-30

Maintenance 5

Show scheduled maintenance

Cite this

Scaleway posted 35 status incidents in November 2022 (12 major or critical); 0 price changes and 0 notable page changes observed.

Title
Scaleway in November 2022
Vendor
Scaleway
Date
URL
https://rewindex.com/company/scaleway/2022/11

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