# Scaleway in November 2022: incidents, uptime and changes

> Scaleway in November 2022: 35 incidents on its status page (12 major or critical), 34.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2022/11
Last updated: 2022-12-07T18:28:00Z

- Incidents posted: 35 (major/critical: 12) · Maintenance: 5
- By vendor impact label: major 12, minor 13, none 10
- Uptime (vendor-reported): 34.10% free of major/critical incidents, 29.94% free of any incident; outage time 19.8 days, incident time 21.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2022](https://rewindex.com/company/scaleway/2022/10.md) · Next: [December 2022](https://rewindex.com/company/scaleway/2022/12.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC2\] public switch issue in DC2 rack N15](https://rewindex.com/company/scaleway/incidents/x344dsjqb4j8.md) | major | 2022-11-03 17:08 UTC | 2022-11-03 18:59 UTC | 1.9 h | resolved |
| [\[Network\]  Loss/Blackhole of traffic toward some destination behind DTAG ISP](https://rewindex.com/company/scaleway/incidents/mttcd04wj03c.md) | major | 2022-11-08 08:58 UTC | 2022-11-09 10:38 UTC | 26 h | resolved |
| [\[DC5\]-Public Switch unreachable](https://rewindex.com/company/scaleway/incidents/brd6rphc73x8.md) | major | 2022-11-08 17:14 UTC | 2022-11-08 17:19 UTC | 5 min | resolved |
| [\[Webhosting\] email transfer is not working for some providers](https://rewindex.com/company/scaleway/incidents/2995lbtnrwdb.md) | major | 2022-11-08 19:46 UTC | 2022-12-08 13:25 UTC | 30 d | resolved |
| [\[Webhosting\] Issues sending emails on classic webhosting plans](https://rewindex.com/company/scaleway/incidents/4yn66p3tns7z.md) | major | 2022-11-09 21:26 UTC | 2022-11-10 09:45 UTC | 12 h | resolved |
| [Unavailability of instances in AMS](https://rewindex.com/company/scaleway/incidents/b0pr4hwb15x1.md) | major | 2022-11-11 16:19 UTC | 2022-11-12 13:53 UTC | 22 h | resolved |
| [Dedibox switches down](https://rewindex.com/company/scaleway/incidents/dc9kmh47t0tc.md) | major | 2022-11-11 16:24 UTC | 2022-11-12 14:23 UTC | 22 h | resolved |
| [\[AMS2\] - IPv4 depletion](https://rewindex.com/company/scaleway/incidents/9h8rqm40p7gs.md) | major | 2022-11-13 09:20 UTC | 2022-11-13 12:44 UTC | 3.4 h | resolved |
| [\[WEBHOSTING\] SMTP blacklisted on Microsoft/Outlook from classic webhosting service](https://rewindex.com/company/scaleway/incidents/r0d0hr82y52f.md) | major | 2022-11-18 16:45 UTC | 2022-12-08 13:25 UTC | 20 d | resolved |
| [\[PAR 1\]Registry service unavailable on PAR1](https://rewindex.com/company/scaleway/incidents/zh3nqf5l8x39.md) | major | 2022-11-25 18:14 UTC | 2022-12-05 10:52 UTC | 10 d | resolved |
| [\[DC2\] Public switch down on DC2 room 101 rack N15](https://rewindex.com/company/scaleway/incidents/7f57xj8q1ncf.md) | major | 2022-11-26 20:07 UTC | 2022-11-26 20:57 UTC | 50 min | resolved |
| [\[Webhosting\] SMTP blacklisted by AbusIX](https://rewindex.com/company/scaleway/incidents/pf4vq1wb7sft.md) | major | 2022-11-30 15:22 UTC | 2022-12-08 13:25 UTC | 8 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Dedibackup\] Dedibackup connections down](https://rewindex.com/company/scaleway/incidents/3nn9szd1cwq3.md) | minor | 2022-11-01 11:59 UTC | 2022-11-01 13:36 UTC | 1.6 h | resolved |
| [\[Billing\] Telemetries issue](https://rewindex.com/company/scaleway/incidents/1pd9ntsg7jbw.md) | none | 2022-11-03 09:36 UTC | 2022-11-03 09:36 UTC | 0 min | resolved |
| [\[DC2\] public switch issue in DC2 rack N15](https://rewindex.com/company/scaleway/incidents/x344dsjqb4j8.md) | major | 2022-11-03 17:08 UTC | 2022-11-03 18:59 UTC | 1.9 h | resolved |
| [\[REGISTRY\] Registry unavailable on AMS](https://rewindex.com/company/scaleway/incidents/nzck55fb21yb.md) | none | 2022-11-04 01:00 UTC | 2022-11-04 01:00 UTC | 0 min | resolved |
| [\[BILLING\] American Express payment unavailable.](https://rewindex.com/company/scaleway/incidents/3j8x2l8xcqgb.md) | none | 2022-11-06 12:34 UTC | 2022-12-08 11:42 UTC | 32 d | resolved |
| [\[DC3\] Public switch down on room 4-6](https://rewindex.com/company/scaleway/incidents/562l8nccrkr3.md) | minor | 2022-11-07 07:40 UTC | 2022-11-08 09:01 UTC | 25 h | resolved |
| [\[Network\]  Loss/Blackhole of traffic toward some destination behind DTAG ISP](https://rewindex.com/company/scaleway/incidents/mttcd04wj03c.md) | major | 2022-11-08 08:58 UTC | 2022-11-09 10:38 UTC | 26 h | resolved |
| [\[DC5\]-Public Switch unreachable](https://rewindex.com/company/scaleway/incidents/brd6rphc73x8.md) | major | 2022-11-08 17:14 UTC | 2022-11-08 17:19 UTC | 5 min | resolved |
| [\[Webhosting\] email transfer is not working for some providers](https://rewindex.com/company/scaleway/incidents/2995lbtnrwdb.md) | major | 2022-11-08 19:46 UTC | 2022-12-08 13:25 UTC | 30 d | resolved |
| [\[Database\] Database issue](https://rewindex.com/company/scaleway/incidents/1lcyg7v49mx2.md) | minor | 2022-11-09 13:44 UTC | 2022-11-14 10:51 UTC | 5 d | resolved |
| [\[Webhosting\] Issues sending emails on classic webhosting plans](https://rewindex.com/company/scaleway/incidents/4yn66p3tns7z.md) | major | 2022-11-09 21:26 UTC | 2022-11-10 09:45 UTC | 12 h | resolved |
| [\[Network\] Slowness issues](https://rewindex.com/company/scaleway/incidents/xx41h5ldmb6p.md) | none | 2022-11-10 15:56 UTC | 2022-11-10 15:56 UTC | 0 min | resolved |
| [Unavailability of instances in AMS](https://rewindex.com/company/scaleway/incidents/b0pr4hwb15x1.md) | major | 2022-11-11 16:19 UTC | 2022-11-12 13:53 UTC | 22 h | resolved |
| [Dedibox switches down](https://rewindex.com/company/scaleway/incidents/dc9kmh47t0tc.md) | major | 2022-11-11 16:24 UTC | 2022-11-12 14:23 UTC | 22 h | resolved |
| [\[AMS2\] - IPv4 depletion](https://rewindex.com/company/scaleway/incidents/9h8rqm40p7gs.md) | major | 2022-11-13 09:20 UTC | 2022-11-13 12:44 UTC | 3.4 h | resolved |
| [\[DC5\]-s1-b40 rebooted for an unexpected reason](https://rewindex.com/company/scaleway/incidents/gqsvjbvhvdl1.md) | none | 2022-11-13 11:05 UTC | 2022-11-13 11:05 UTC | 0 min | resolved |
| [\[Support\] Difficult to reach phone support](https://rewindex.com/company/scaleway/incidents/1z2ncyv8h2ln.md) | minor | 2022-11-16 13:25 UTC | 2022-11-16 14:20 UTC | 55 min | resolved |
| [\[AMS1\] n9k-1.ams1 rebooted](https://rewindex.com/company/scaleway/incidents/k2gstz2nlwd4.md) | none | 2022-11-16 15:59 UTC | 2022-11-16 15:59 UTC | 0 min | resolved |
| [\[DC3\] Public switch down on DC3 room 46 rack 2](https://rewindex.com/company/scaleway/incidents/d5pld4ssh0h3.md) | minor | 2022-11-16 16:13 UTC | 2022-11-16 16:54 UTC | 41 min | resolved |
| [\[WEBHOSTING\] error 404 on some websites on hosting cpanel offer](https://rewindex.com/company/scaleway/incidents/9bybrjgtltt7.md) | none | 2022-11-17 16:56 UTC | 2022-11-17 17:49 UTC | 53 min | resolved |
| [\[WEBHOSTING\] SMTP blacklisted on Microsoft/Outlook from classic webhosting service](https://rewindex.com/company/scaleway/incidents/r0d0hr82y52f.md) | major | 2022-11-18 16:45 UTC | 2022-12-08 13:25 UTC | 20 d | resolved |
| [\[Support\] Difficult to reach live chat support until 6AM CET](https://rewindex.com/company/scaleway/incidents/ydfwbh22vtb3.md) | none | 2022-11-20 22:15 UTC | 2022-11-21 07:08 UTC | 8.9 h | resolved |
| [\[Instances\] Missing security rules on instances.](https://rewindex.com/company/scaleway/incidents/w5hb8cdv84tx.md) | minor | 2022-11-21 14:55 UTC | 2022-11-22 18:54 UTC | 28 h | resolved |
| [PAR registry slowness](https://rewindex.com/company/scaleway/incidents/lk1fwg1m5ry7.md) | minor | 2022-11-21 16:58 UTC | 2022-12-09 11:41 UTC | 18 d | resolved |
| [\[INSTANCE\] Read only FS after upgrade on Debian 11](https://rewindex.com/company/scaleway/incidents/99tjpwg02ypf.md) | minor | 2022-11-22 12:28 UTC | 2023-01-16 10:07 UTC | 55 d | resolved |
| [\[DBaaS\] - Instabilities isssue on RDB AMS](https://rewindex.com/company/scaleway/incidents/2l7cr34t7l1f.md) | minor | 2022-11-25 10:04 UTC | 2022-11-29 10:18 UTC | 4 d | resolved |
| [\[PAR 1\]Registry service unavailable on PAR1](https://rewindex.com/company/scaleway/incidents/zh3nqf5l8x39.md) | major | 2022-11-25 18:14 UTC | 2022-12-05 10:52 UTC | 10 d | resolved |
| [\[DC2\] Public switch down on DC2 room 101 rack N15](https://rewindex.com/company/scaleway/incidents/7f57xj8q1ncf.md) | major | 2022-11-26 20:07 UTC | 2022-11-26 20:57 UTC | 50 min | resolved |
| [\[DBaas\] RDB unstable in PAR1](https://rewindex.com/company/scaleway/incidents/wcvzgtt7gtcr.md) | none | 2022-11-29 16:17 UTC | 2022-11-29 16:17 UTC | 0 min | resolved |
| [\[DC5\] Switch reboot in DC5 Room 7 Rack 47](https://rewindex.com/company/scaleway/incidents/tw18lckzl8bs.md) | minor | 2022-11-29 17:03 UTC | 2022-11-30 11:08 UTC | 18 h | resolved |
| [P4 - STC peering saturation](https://rewindex.com/company/scaleway/incidents/kz54thvgk8kq.md) | none | 2022-11-29 17:27 UTC | 2022-11-30 08:13 UTC | 15 h | resolved |
| [Dedibox switch s103-f7.dc2 down](https://rewindex.com/company/scaleway/incidents/0tzzf42tkcm8.md) | minor | 2022-11-30 10:05 UTC | 2022-11-30 13:38 UTC | 3.5 h | resolved |
| [\[DC5\] Switch replacement in DC5 Room 7 Rack 47](https://rewindex.com/company/scaleway/incidents/21gnm8gkthb1.md) | minor | 2022-11-30 11:07 UTC | 2022-11-30 15:25 UTC | 4.3 h | resolved |
| [\[Webhosting\] SMTP blacklisted by AbusIX](https://rewindex.com/company/scaleway/incidents/pf4vq1wb7sft.md) | major | 2022-11-30 15:22 UTC | 2022-12-08 13:25 UTC | 8 d | resolved |
| [\[WEBHOSTING\] slowdown on pf 1004](https://rewindex.com/company/scaleway/incidents/7wswvg3qd8h2.md) | minor | 2022-11-30 18:28 UTC | 2022-12-08 11:40 UTC | 8 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[TICKET\] Elements ticket access and creation unavaibility](https://rewindex.com/company/scaleway/incidents/df5kqdvsmzm5.md) | maintenance | 2022-11-05 22:00 UTC | 2022-11-05 22:15 UTC | 15 min | resolved |
| [\[Scheduled\] \[Network\] Network maintenance](https://rewindex.com/company/scaleway/incidents/hlsnfzyvl57j.md) | maintenance | 2022-11-11 09:00 UTC | 2022-11-11 09:10 UTC | 10 min | resolved |
| [\[Scheduled\] \[DC5\] - Electrical maintenance + Tests in charge of generators.](https://rewindex.com/company/scaleway/incidents/z838npxm42rv.md) | maintenance | 2022-11-21 07:30 UTC | 2022-11-21 19:00 UTC | 12 h | resolved |
| [\[Scheduled\] \[Network\] Upgrade aggregation Router fr-par-2](https://rewindex.com/company/scaleway/incidents/7m8ck8qrjdjl.md) | maintenance | 2022-11-22 08:00 UTC | 2022-11-22 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[Network\] Upgrade aggregation Router fr-par-2](https://rewindex.com/company/scaleway/incidents/zmw54m6j5h8f.md) | maintenance | 2022-11-29 08:00 UTC | 2022-11-29 11:01 UTC | 3.0 h | resolved |

## Cite this

Scaleway posted 35 status incidents in November 2022 (12 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2022/11
- Citation: Scaleway, “Scaleway in November 2022” (2022-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2022/11 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in November 2022 (2022-11-01)](https://rewindex.com/company/scaleway/2022/11)`


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Canonical: https://rewindex.com/company/scaleway/2022/11 · Markdown: https://rewindex.com/company/scaleway/2022/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:07.803Z