Salesloft change history: Drift users unable to see data once logged in the platform

Some Drift customers could not see conversations and playbooks after logging in during a major outage starting 2026-09-28 19:06 UTC. Salesloft reported a fix and monitoring at 09-28 22:00 UTC, then confirmed resolution at 2026-09-29 14:39 UTC; the incident lasted 19 h 33 min.