Salesforce: Salesforce HBase Feature Degradation: Communities
Affected components: Communities310 instances
Timeline of updates
- update
A subset of customers using Lightning Web Runtime sites experienced missing styling and broken page layouts when their pages included rich text or HTML content. Customers were previously informed of this issue via this Trust posting here: https://status.salesforce.com/incidents/20004559 (opens in new tab). We’ve successfully completed the rollout of the fix. We’ve validated that the issue is now resolved. We apologize for how this incident may have affected you and your business.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d3d7f3e7b8826cf7…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-10-27 19:00 UTC, resolved after 8 d, 1 update(s).
- Title
- Salesforce HBase Feature Degradation: Communities
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004572
Salesforce profileRecent Salesforce incidentsAll outages on October 27, 2026Salesforce in October 2026MarkdownJSON