Salesforce: Feature Perf Degradation: Communities
Affected components: Communities33 instances
Timeline of updates
- update
A subset of customers using Lightning Web Runtime sites experienced missing styling and broken page layouts when their pages included rich text or HTML content.
Customers were previously informed of this issue via this Trust posting here: https://status.salesforce.com/incidents/20004559 (opens in new tab). We’ve successfully completed the rollout of the fix. We’ve validated that the issue is now resolved.. We apologize for how this incident may have affected you and your business.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c34577f70d963066…Version 2 captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
581fd02908d87a1a…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-10-27 19:00 UTC, resolved after 8 d, 1 update(s); edited after publishing.
- Title
- Feature Perf Degradation: Communities
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004569
Salesforce profileRecent Salesforce incidentsAll outages on October 27, 2026Salesforce in October 2026MarkdownJSON