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Salesforce: Feature Perf Degradation: Customer360 Audiences

MinorStatus: resolvedStarted Resolved (27 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Customer360 Audiences23 instances

Timeline of updates

  1. update

    We're aware of an issue that affected a subset of customers where search index builds triggered between 21:45 UTC on July 14 and 00:32 UTC on July 16 are stuck in the ‘submitted’ status. We've implemented a fix to ensure that builds triggered outside of this time will be processed correctly. The code fix was successfully deployed and customers are no longer impacted as of 00:32 UTC on July 16.

    We apologize for how this incident may have affected you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-07-14 21:45 UTC, resolved after 27 h, 1 update(s).

Title
Feature Perf Degradation: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004278

Salesforce profileRecent Salesforce incidentsAll outages on July 14, 2026Salesforce in July 2026MarkdownJSON