rewindex

CompaniesSalesforceIncidents

Salesforce: Performance Degradation: Core Service

MinorStatus: resolvedStarted Resolved (1.4 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Core Service75 instances

Timeline of updates

  1. update

    We're aware of an issue affecting the Salesforce Core service. As a result, customers may experience intermittent timeouts when accessing Salesforce services. We are actively investigating potential triggers and working to restore full service functionality.

    We'll provide an update in 30 minutes or sooner if additional information becomes available.

  2. update

    We have identified the trigger that was causing the intermittent timeout issue as a resource constraint. Our teams have increased the necessary resources which has alleviated the impact and mitigated this issue. Customers should no longer experience intermittent timeouts when accessing Salesforce services.

    We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-18 17:05 UTC, resolved after 1.4 h, 2 update(s).

Title
Performance Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004128

Salesforce profileRecent Salesforce incidentsAll outages on June 18, 2026Salesforce in June 2026MarkdownJSON