# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-06-18: impact minor (vendor’s label), 1.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004128
Last updated: 2026-06-18T18:40:24Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-18 17:05 UTC · Resolved: 2026-06-18 18:30 UTC · Duration: 1.4 h
- Updates: 2 · Affected components: Core Service, 75 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004128](https://status.salesforce.com/incidents/20004128)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-06-18 18:22 UTC: We're aware of an issue affecting the Salesforce Core service. As a result, customers may experience intermittent timeouts when accessing Salesforce services. We are actively investigating potential triggers and working to restore full service functionality. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- **update** 2026-06-18 18:40 UTC: We have identified the trigger that was causing the intermittent timeout issue as a resource constraint. Our teams have increased the necessary resources which has alleviated the impact and mitigated this issue. Customers should no longer experience intermittent timeouts when accessing Salesforce services. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-18 17:05 UTC, resolved after 1.4 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004128
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-06-18 17:05 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004128 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-06-18)](https://rewindex.com/company/salesforce/incidents/20004128)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004128 · Markdown: https://rewindex.com/company/salesforce/incidents/20004128.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004128 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:26.385Z