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Salesforce: Feature Service Disruption: Advertising Audiences

MinorStatus: resolvedStarted Resolved (13 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Advertising Audiences883 instances

Timeline of updates

  1. update

    Between 01:06 UTC and 14:14 UTC, an issue impacting the Advertising Audiences UI feature occurred within Advertising Studio in Marketing Cloud. As a result, customers were unable to load the Advertising Studio Overview page via the user interface. We completed a deployment that resolved the issue across all stacks, restoring access to the Advertising Studio UI. Customers can now access the Advertising Audiences UI feature via the user interface.

    Due to an abundance of caution, we have made this post. Once the impacted DB IDs are identified we will clarify this post.

    The impact start time was different than initially communicated, we’ve corrected the post to reflect the correct time.

    We apologize for how this incident affected you and your business.

  2. update

    Post-impact investigations have highlighted that the impact radius was narrower than initially understood. As such, we’ve removed any instances that weren’t impacted by this incident. We apologize for any inconvenience caused.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-15 01:06 UTC, resolved after 13 h, 2 update(s).

Title
Feature Service Disruption: Advertising Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004021

Salesforce profileRecent Salesforce incidentsAll outages on May 15, 2026Salesforce in May 2026MarkdownJSON