# Salesforce: Feature Service Disruption: Advertising Audiences

> Salesforce status incident “Feature Service Disruption: Advertising Audiences” on 2026-05-15: impact minor (vendor’s label), 13 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004021
Last updated: 2026-05-15T16:15:36Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-15 01:06 UTC · Resolved: 2026-05-15 14:14 UTC · Duration: 13 h
- Updates: 2 · Affected components: Advertising Audiences, 883 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004021](https://status.salesforce.com/incidents/20004021)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-05-15 15:20 UTC: Between 01:06 UTC and 14:14 UTC, an issue impacting the Advertising Audiences UI feature occurred within Advertising Studio in Marketing Cloud. As a result, customers were unable to load the Advertising Studio Overview page via the user interface. We completed a deployment that resolved the issue across all stacks, restoring access to the Advertising Studio UI. Customers can now access the Advertising Audiences UI feature via the user interface. Due to an abundance of caution, we have made this post. Once the impacted DB IDs are identified we will clarify this post. The impact start time was different than initially communicated, we’ve corrected the post to reflect the correct time. We apologize for how this incident affected you and your business.
- **update** 2026-05-15 16:15 UTC: Post-impact investigations have highlighted that the impact radius was narrower than initially understood. As such, we’ve removed any instances that weren’t impacted by this incident. We apologize for any inconvenience caused.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-15 01:06 UTC, resolved after 13 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004021
- Citation: Salesforce, “Feature Service Disruption: Advertising Audiences” (2026-05-15 01:06 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004021 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Service Disruption: Advertising Audiences (2026-05-15)](https://rewindex.com/company/salesforce/incidents/20004021)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004021 · Markdown: https://rewindex.com/company/salesforce/incidents/20004021.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004021 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:46.493Z