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Salesforce: Agentforce Performance Degradation: Agentforce

MinorStatus: resolvedStarted Resolved (2.4 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Agentforce607 instances

Timeline of updates

  1. update

    Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

  2. update

    The rollback has completed and we have confirmed the issue is resolved. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-14 16:25 UTC, resolved after 2.4 h, 2 update(s).

Title
Agentforce Performance Degradation: Agentforce
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004019

Salesforce profileRecent Salesforce incidentsAll outages on May 14, 2026Salesforce in May 2026MarkdownJSON