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Salesforce: Feature Service Disruption: Customer360 Audiences

MinorStatus: resolvedStarted Resolved (33 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Customer360 Audiences12 instances

Timeline of updates

  1. update

    We are investigating a feature disruption impacting customers in Data 360 sandbox environments. As a result, customers are unable to edit data streams or view refresh history for the Data Lake Object page, however querying data via Query Editor or Data Explorer remains available. We've identified the cause as a regression introduced in a recent release and have initiated a fix. The fix is expected to take several hours to complete.

    We will provide another update once the fix is released, or if more information becomes available.

  2. update

    We’ve completed the deployment of the fix for the issue impacting Data 360 sandbox environments, and the issue is resolved as of 03:27 UTC. Customers should be able to edit data streams and view refresh history on the Data Lake Object page as expected.

    Upon further investigation, we identified that the impact start time differed from our initial understanding. The Trust post has been updated to more accurately reflect when customers may have begun experiencing the issue.

    We apologize for the inconvenience caused and appreciate your patience.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-23 01:26 UTC, resolved after 33 h, 2 update(s).

Title
Feature Service Disruption: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003959

Salesforce profileRecent Salesforce incidentsAll outages on April 23, 2026Salesforce in April 2026MarkdownJSON