# Salesforce: Feature Service Disruption: Customer360 Audiences

> Salesforce status incident “Feature Service Disruption: Customer360 Audiences” on 2026-04-23: impact minor (vendor’s label), 33 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003959
Last updated: 2026-04-24T10:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-23 01:26 UTC · Resolved: 2026-04-24 10:00 UTC · Duration: 33 h
- Updates: 2 · Affected components: Customer360 Audiences, 12 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003959](https://status.salesforce.com/incidents/20003959)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-04-23 18:19 UTC: We are investigating a feature disruption impacting customers in Data 360 sandbox environments. As a result, customers are unable to edit data streams or view refresh history for the Data Lake Object page, however querying data via Query Editor or Data Explorer remains available. We've identified the cause as a regression introduced in a recent release and have initiated a fix. The fix is expected to take several hours to complete. We will provide another update once the fix is released, or if more information becomes available.
- **update** 2026-04-24 08:39 UTC: We’ve completed the deployment of the fix for the issue impacting Data 360 sandbox environments, and the issue is resolved as of 03:27 UTC. Customers should be able to edit data streams and view refresh history on the Data Lake Object page as expected. Upon further investigation, we identified that the impact start time differed from our initial understanding. The Trust post has been updated to more accurately reflect when customers may have begun experiencing the issue. We apologize for the inconvenience caused and appreciate your patience.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-23 01:26 UTC, resolved after 33 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003959
- Citation: Salesforce, “Feature Service Disruption: Customer360 Audiences” (2026-04-23 01:26 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003959 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Service Disruption: Customer360 Audiences (2026-04-23)](https://rewindex.com/company/salesforce/incidents/20003959)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003959 · Markdown: https://rewindex.com/company/salesforce/incidents/20003959.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003959 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:04:25.948Z