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Salesforce: Tableau Performance Degradation: Refreshan Extract

MinorStatus: resolvedStarted Resolved (1.6 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Refreshan Extract3 instances

Timeline of updates

  1. update

    At 21:28 UTC on April 2, 2026, a subset of Tableau Cloud customers experienced failures with scheduled extract refreshes from data sources. During this time, scheduled refreshes may not have completed successfully. Upon investigation, we identified a recent release as the trigger. We rolled back the release and restored services. Subsequent validation confirmed that scheduled extract refreshes are now completing successfully. This incident was resolved at 23:05 UTC on April 2, 2026.

    We sincerely apologize for the impact this incident may have had on you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-02 21:28 UTC, resolved after 1.6 h, 1 update(s).

Title
Tableau Performance Degradation: Refreshan Extract
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003902

Salesforce profileRecent Salesforce incidentsAll outages on April 2, 2026Salesforce in April 2026MarkdownJSON