Salesforce: Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI
Affected components: Marketing Cloud SOAPAPI303 instances
Timeline of updates
- update
To be more specific, at this time, SOAP API retrieve calls for the DataFolder object type are failing for customers.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
247e30e564f4a8e1…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-23 15:40 UTC, resolved after 4.3 h, 1 update(s).
- Title
- Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003850
Salesforce profileRecent Salesforce incidentsAll outages on March 23, 2026Salesforce in March 2026MarkdownJSON