# Salesforce: Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI

> Salesforce status incident “Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI” on 2026-03-23: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003850
Last updated: 2026-03-23T20:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-23 15:40 UTC · Resolved: 2026-03-23 20:01 UTC · Duration: 4.3 h
- Updates: 1 · Affected components: Marketing Cloud SOAPAPI, 303 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003850](https://status.salesforce.com/incidents/20003850)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-03-23 19:23 UTC: To be more specific, at this time, SOAP API retrieve calls for the DataFolder object type are failing for customers.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-23 15:40 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003850
- Citation: Salesforce, “Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI” (2026-03-23 15:40 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003850 (CC BY 4.0).
- Markdown link: `[Salesforce: Marketing Cloud Feature Degradation: Marketing Cloud SOAPAPI (2026-03-23)](https://rewindex.com/company/salesforce/incidents/20003850)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003850 · Markdown: https://rewindex.com/company/salesforce/incidents/20003850.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003850 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:25.014Z