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Salesforce: Cms Feature Degradation: Core Service

MinorStatus: resolvedStarted Resolved (10 d)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Core Service1 instance

Timeline of updates

  1. update

    Customers on USA9018S experienced a feature degradation resulting in delays in CDC event processing. We identified the trigger of the issue as a background process related to custom field deletion, generating an unusually high volume of Change Data Capture (CDC) events. The process was paused to allow the backlog to clear.

    CDC processing has returned to normal levels, and the issue is now resolved as of 12:10 UTC on March 20, 2026.

    You previously received a separate notification for this issue here: https://status.salesforce.com/incidents/20003808 (opens in new tab). This posting is to inform you of the accurate start and end time for your instance.

    We will perform a full investigation of this incident to confirm the technical trigger, identify the underlying cause, and implement preventive measures to avoid recurrence. We apologize for any impact this may have caused to you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-10 07:24 UTC, resolved after 10 d, 1 update(s).

Title
Cms Feature Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003840

Salesforce profileRecent Salesforce incidentsAll outages on March 10, 2026Salesforce in March 2026MarkdownJSON