# Salesforce: Cms Feature Degradation: Core Service

> Salesforce status incident “Cms Feature Degradation: Core Service” on 2026-03-10: impact minor (vendor’s label), 10 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003840
Last updated: 2026-03-20T13:37:10Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-10 07:24 UTC · Resolved: 2026-03-20 12:10 UTC · Duration: 10 d
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003840](https://status.salesforce.com/incidents/20003840)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-03-20 13:37 UTC: Customers on USA9018S experienced a feature degradation resulting in delays in CDC event processing. We identified the trigger of the issue as a background process related to custom field deletion, generating an unusually high volume of Change Data Capture (CDC) events. The process was paused to allow the backlog to clear. CDC processing has returned to normal levels, and the issue is now resolved as of 12:10 UTC on March 20, 2026. You previously received a separate notification for this issue here: https://status.salesforce.com/incidents/20003808. This posting is to inform you of the accurate start and end time for your instance. We will perform a full investigation of this incident to confirm the technical trigger, identify the underlying cause, and implement preventive measures to avoid recurrence. We apologize for any impact this may have caused to you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-10 07:24 UTC, resolved after 10 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003840
- Citation: Salesforce, “Cms Feature Degradation: Core Service” (2026-03-10 07:24 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003840 (CC BY 4.0).
- Markdown link: `[Salesforce: Cms Feature Degradation: Core Service (2026-03-10)](https://rewindex.com/company/salesforce/incidents/20003840)`


---
Canonical: https://rewindex.com/company/salesforce/incidents/20003840 · Markdown: https://rewindex.com/company/salesforce/incidents/20003840.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003840 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:14:52.917Z