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Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

MinorStatus: resolvedStarted Resolved (1.7 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Customer360 Audiences24 instances

Timeline of updates

  1. update

    During this time, the Segmentation Publish feature was degraded, where Data Cloud customers would have encountered failures with their Segmentation Publish jobs. Engineers have observed that the service is stable and have resolved the incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future. We apologize for any inconvenience this issue may have caused you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-09 17:49 UTC, resolved after 1.7 h, 1 update(s).

Title
Salesforce Data Cloud Feature Degradation: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003793

Salesforce profileRecent Salesforce incidentsAll outages on March 9, 2026Salesforce in March 2026MarkdownJSON