# Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences

> Salesforce status incident “Salesforce Data Cloud Feature Degradation: Customer360 Audiences” on 2026-03-09: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003793
Last updated: 2026-03-09T19:32:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-09 17:49 UTC · Resolved: 2026-03-09 19:30 UTC · Duration: 1.7 h
- Updates: 1 · Affected components: Customer360 Audiences, 24 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003793](https://status.salesforce.com/incidents/20003793)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-03-09 19:32 UTC: During this time, the Segmentation Publish feature was degraded, where Data Cloud customers would have encountered failures with their Segmentation Publish jobs. Engineers have observed that the service is stable and have resolved the incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future. We apologize for any inconvenience this issue may have caused you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-03-09 17:49 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003793
- Citation: Salesforce, “Salesforce Data Cloud Feature Degradation: Customer360 Audiences” (2026-03-09 17:49 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003793 (CC BY 4.0).
- Markdown link: `[Salesforce: Salesforce Data Cloud Feature Degradation: Customer360 Audiences (2026-03-09)](https://rewindex.com/company/salesforce/incidents/20003793)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003793 · Markdown: https://rewindex.com/company/salesforce/incidents/20003793.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003793 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:36.669Z